So, you own a small hotel, and things are ticking along nicely. Your occupancy rates are OK, but your value added sales (Spa, Restaurant and Bar etc) could be better. It’s a common situation that is repeated in many hotels....
So, you own a small hotel, and things were ticking along nicely. You have wi-fi if your public areas like the reception and the Bar. Feedback from customers is suggesting they would like to access the Wifi in their rooms.
In a recent survey by the Thistle Hotel group over half of respondees said free wi-fi is crucial to the enjoyment of their holiday escape – ranking it higher than offering in-room TVs (37%), and according to research by Netgear one third of leisure customers will not return to a hotel with poor w-fi.
